THE LASH ADDICT RX.

Mink Lashes

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Quick References

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FREE LASHES

One of our goals is to create an impact and increase individuality in the beauty industry. On behalf of The Lash Addict Rx. team we would like to give back to those who have experienced personal issues that can interfere with their lives, health & beauty. Part of our mission is to help our customers feel beautiful and empowered. Therefore, we are now donating beauty products to show our appreciation.

Our customers will have a chance to receive a free pair of lashes and a special card with love sponsored from our team based on their situation. The link to this form will be provided soon.

Participants for donations:
Alopecia, Cancer, Homelessness + Poverty, Domestic Abuse, Veterans, Racial + Social Injustice , Education, LGBTQ+, Mental Health, and Under-Resourced Youth.

TLA Rx. Ambassador Form

If you are interested in joining our ambassador program click the link below to apply.

Qualifications:

  • Follow our business page @thelashaddict.rx on Instagram.
  • Subscribe to our email list.
  • Active social media account(s) —(Instagram, Facebook, Snapchat, Tiktok, Twitter etc.)
  • Willing to post and promote our products to the public.
  • Able to participate in ambassador meetings and marketing events. (Photoshoots & video shoots.)
  • The amount of followers recommended is 1K, but doesn’t affect your application.

https://26cp527b6i6.typeform.com/to/jbe6CU1U

Shipping/Refunds/Processing Time

DUE TO LIMITED SUPPLIES ALL SALES ARE FINAL. NO CANCELLATIONS, EXCHANGES OR REFUNDS.

TURN AROUND TIME - Email company at support@thelashaddictrx.com within 24 hours of purchase if you have entered the wrong address before you receive your tracking number.

TRACKING: Once the item is fulfilled and processed you will receive a tracking number from Shopify. If you have any questions about your delivery date, pick ups, or drop offs— please contact the carrier. If you don’t know how please email us. A member of our team can help assist you in the process. Please make sure the email address is entered in correctly!

REFUNDS/CANCELLATIONS - All sales are final. We do not refund or cancel orders. Please be careful to check your cart and mailing address before making your payment. If there is a mistake on us we will resolve the issue.

DISCOUNT CODES - If you forget to use the correct discount code provided, please email us so we can apply it to your order within 24 hours. We can not refund the difference after order is fulfilled.

PROCESSING/SHIPPING TIME - There is processing time of 3 DAYS to get your order prepared. This is not included in shipping time. Once your order is processed (picked, packed, labelled, checked, picked up by USPS/FEDEX/UPS at our warehouse) then shipping time starts.

Processing Time on Items:

TLA RX items: 1-3 Business Days
Wholesale items: 1-7 business days

PREORDERS: Out of stock Items that are not available to purchase can be preordered. Once it’s available we will ship it to you within 24 hours. Please check your email for confirmation. These item will be able to receive refunds if not shipped within 14 business days!

Returns/Exchanges/Lost & Stolen Packages

DAMAGED:
We are not able to replace damaged products, that occur in transit. Please contact the carrier to further assist. If you don’t know how someone from our team can help assist you.

We ensure all of our products are packaged efficiently to minimize the chance of damages that may occur in transit. Please email support@thelashaddictrx.com for additional questions.

RETURNS/EXCHANGES - We do not accept returns/exchanges due to our no refund policy.

LOST OR STOLEN PACKAGES - We are not responsible for lost or stolen items. Once orders have left the TLA RX. warehouse, your package is in the care of the carrier. The customer is required to submit a claim directly with the carrier and follow their guidelines. Please make sure your address is correct. If you need assistance with submitting a claim we can assist you.

Do Not Sell My Personal Information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.